Under the Building Maintenance and Strata Management Act, a management corporation is responsible for keeping the common property in good and serviceable repair. In practice that means a council of volunteers, often with a managing agent, juggling contractors for M&E, cleaning, waste, repairs and inspections — and answering to residents when something slips.
City Integrated Services gives MCSTs and their managing agents one maintenance partner for the estate’s common property: a scheduled programme, a supervisor who owns it, and reports that can be tabled at council meetings and AGMs. We work with condominiums, mixed-use strata developments and industrial or commercial strata estates across Singapore.
Typical challenges we solve
Ageing M&E and fabric
Pumps, tanks, corridors, façades and car parks age together — and defects surface as resident complaints before they surface in reports.
Contractor sprawl
Separate vendors for cleaning, waste, repairs and technicians mean nobody owns the whole estate.
Fund and budget pressure
Management and sinking funds need defensible, planned spending — not surprise invoices.
Council accountability
Councils change; documentation must show what was inspected, found and fixed, and when.
Bin centres and pests
Refuse handling and bin-centre hygiene are the fastest way to lose resident confidence.
Handover between MAs and contractors
Every change of managing agent or vendor risks a gap in cover and lost records.
What we handle for you
How an engagement works
Estate survey & scope
We walk the estate with the council or MA, review current contracts and defects, and agree the scope.
Proposal for council
An itemised proposal — scope matrix, schedule, response windows, staffing and monthly fee — ready to table.
Mobilise & hand over
Coordinated takeover from incumbent vendors, staff induction and estate documentation.
Report to council
Monthly reports and periodic reviews in a format councils and residents can follow.
Frequently asked questions
Who is responsible for maintaining common property in a condominium?
The management corporation (MCST) is responsible under the BMSMA for maintaining the common property — lobbies, corridors, car parks, landscaping, M&E plant, façades and shared amenities. The council usually appoints a managing agent to administer this and engages contractors such as City Integrated Services to carry out the work.
What is the difference between a managing agent and a maintenance contractor?
A managing agent administers the estate on behalf of the MCST — finances, meetings, by-laws, tendering and contractor supervision. A maintenance contractor carries out the physical work — maintenance, inspection, upkeep, waste, manpower. We are a maintenance contractor and work alongside managing agents, or directly with councils.
Can you help us prepare for periodic façade or structural inspections?
Statutory façade and structural inspections must be carried out by qualified professionals. We help by keeping accessible common-property elements in good order, maintaining inspection and repair records, and coordinating access and follow-up rectification works.
How do you report to the council?
A monthly service report with checklists, photo evidence, defect status and works completed, plus periodic reviews. Reports are written so they can be circulated to council members and tabled at meetings without further editing.
